PRIVACY POLICY

Privacy Policy for True Living Tree Care

Effective Date: 04/16/2026

At True Living Tree Care, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect
We collect limited personal information only when necessary to provide our services. This may include:

  • Name

  • Address (for service quotes and job locations)

  • Phone number

  • Email address (occasionally, if provided)

This information is typically gathered during in-person site visits or when you request a quote.

2. How We Use Your Information
The information we collect is used solely for:

  • Providing and managing service quotes

  • Communicating with you regarding your request or scheduled services

  • Delivering tree care services at your location

We do not use your information for marketing purposes unless you explicitly request or consent to it.

3. Information Sharing
We do not sell, trade, or rent your personal information to others. Your information will only be shared if required by law or if necessary to complete the services you have requested (for example, working with subcontractors, if applicable).

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Information is stored securely and only accessible to authorized personnel.

5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights
You have the right to request access to the personal information we hold about you and to request corrections or deletion where appropriate.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated effective date.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:

True Living Tree Care
613-551-9566
turner@tltreecare.com

By using our services, you agree to the terms outlined in this Privacy Policy.